Shipping Details

Order Handling

Please allow 3 Working Days (not including weekend and public holiday) for us to process and dispatch your order. 

 

Tracking Number

Please allow at least 1 Working Day (not including weekend and public holiday) after your order is shipped for the tracking information to appear online. If the tracking information does not update online, and the expected delivery date has passed, please contact us at creativequartzfashion@gmail.com so that we can assist you further.

Please also note that the shipping fee is not refundable in the event of wrong information of delivery placed by customers.

   

Estimated Delivery

We are using GDEX Courier services, for West Malaysia (2-5 Working Days) & East Malaysia (5-7 Working Days).

Please note that delivery times commence from the date of dispatch. The day as we mention above, is the Working Day (not including weekend and public holiday). 

Take note that we cannot be responsible for any delays caused by destination customs clearance processes, especially during busy period and season.

 

Pick Up (alternative)

Upon checkout and payment, you may opt to pick-up the products from our physical store at

Ground Floor (in front of Starbucks)
The Starling Mall @ Uptown Damansara
No 6, Jalan SS21/37, Damansara Utama
47400 Petaling Jaya, Selangor

from Monday to Sunday between 10 a.m. to 10 p.m.